WARRANTY AND CLAIMS
Art.1. - WARRANTY
Art.1.2 - In order to guarantee high quality standards, our products are subjected to control procedures before being shipped.
Art.1.3 - However, in the event of problems, the Customer benefits from the legal guarantee of the company 3.9 DESIGN BY GIOSANTANTONIO, which lasts 24 months.
Art.1.4 - In any case, the products sold benefit from the legal guarantee against hidden defects provided for in articles 1641 and following of the Civil Code.
Art.1.5 - Warranty delivered together with the product, does not cover damage and breakages due to failure to comply with the precautions for use.
Art.1.6 - Any defects covered by the Warranty 3.9 DESIGN BY GIOSANTANTONIO must be reported by the customer, under penalty of forfeiture, no later than 5 (five) days from the date of delivery.
Art.1.7 - For the activation of the Warranty. The customer returns the product to 3.9 DESIGN BY GIOSANTANTONIO at his own expense attaching the original order receipt. The product will be replaced with an identical product and sent to the Customer at the expense of 3.9 DESIGN BY GIOSANTANTONIO, except in case of unavailability or ceased production of the product itself. In the latter case, 3.9 DESIGN BY GIOSANTANTONIO will reimburse the price of the product to the customer.
Art.1.8 - Without prejudice to the provisions of the previous articles 1.3 1.4 1.5 1.6 1.8, 3.9 DESIGN BY GIOSANTANTONIO offers no warranty on products other than those supplied.
Art.2 COMPLAINTS
Art.2.1 - Any complaint or clarification can be forwarded via e-mail to Questo indirizzo email è protetto dagli spambots. È necessario abilitare JavaScript per vederlo.